Q8 – So, when and how to install PLEX? Where to start?Ī8 – First, migrate from OS3 to OS5. Q7 – With that in mind, did my upgrade from OS3 to OS5 harm PLEX database and my media that resided in OS3? WD did note that after migrating to OS5 you have to reinstall all 3rd applications. PLEX, as you know, does not allow to open support case. Q6 – Did I consult with WD about PLEX and backing it up before upgrading to OS5?Ī6 Yes, but they could not help with PLEX and refer me to PLEX support. So, how to know? Well, PLEX code for OS3 looks like: Q5 – Is there a technical difference between PLEX on OS3 with that on OS5?Ī5 – Yes, you have to install PLEX code that is suitable for OS5. The right way is to back up from PLEX point of view, but as mention, I do not have enough space. Further, if you update manually the PLEX media meta data, then backing up the media will not do as the meta data (in case of failure) will be lost. Q4 – What about backing up the PLEX media that resides in PR2100 before upgrading?Ī4 – For me it is not practical as I have so much, and do not have enough space at home to back up to. Naturally, as you are, I also was afraid that the upgrade to OS5 will harm it. DO verify to be at the latest OS3 firmware!Ī3 – Yes, intensively. Upgrade to the latest version of the OS3 firmware will cause the notice to reappear. That is to say, if WD is releasing a newer OS3 firmware than your current OS3, that notice will disappear.

Q2 – When does the orange notice for upgrading from OS3 to OS5 appear?Ī2 – it appears only if you are at the latest version of OS3 Firmware. Luckily for you, I already upgraded just a week ago (Jan, 8th 2021), thus glad to share it with you. However, I have been in the same doubts as you are now. “Are there instructions somewhere to properly do this with Plex in mind?”

Plex in cloud